Route every caller to the right team
Get every caller to the right team on the first try, and keep every call attributed to the campaign that produced it.
One menu, and every caller reaches the right team
Right team, first try
Callers reach the right team without anyone answering and transferring.
One number to advertise
Put a single number everywhere and still serve every department behind it.
Voicemail per department
Catch missed callers in a voicemail set for each department, not one shared box.
Recording stays on
Recording and transcription apply to every call, whichever option the caller chooses.
Reporting is unchanged
The same campaign, source and keyword reporting you had before the menu existed.
The menu repeats
Callers who press nothing hear the menu again before the call ends.
One advertised number, every department behind it
A menu lets you put a single number on the van, the billboard and the website, then split the calls by what the caller needs.
- No need to buy and print a number per department
- Each option gets its own handling
- Service can reach the workshop while Sales rings three mobiles
A menu your callers can trust
Call Tracker speaks the menu straight from the options you set, so the words and the keys can never disagree.
- Move Sales to a different key and the message moves with it
- No recorded script to drift out of date
- Callers never press 2 for Sales and reach the parts counter
