Hear what your callers actually said
Record your calls and replay them later, so your team can focus on the caller and nobody has to rely on memory.
Review any call after it ends
Never miss a detail
Go back to a recorded call for anything said the first time.
Qualify leads together
Let the whole team hear the calls that matter and agree which leads to chase.
Focus on the caller
Your team can hold the conversation without taking notes.
Find the part of the call that matters
The waveform draws the caller and your team as separate tracks, so you can see who was talking at every moment of the call before you press play.
- Spot the long stretches where the caller did the talking
- Click anywhere on the waveform to jump to that moment
- Skip back or forward 10 seconds
Coach your team and improve your marketing
Train new staff
Use your best calls as examples for new team members.
Check call handling
Hear whether your team is following your guidelines.
Find your best performers
Identify who handles calls well and share how they do it.
Judge campaigns
Listen to a call knowing which campaign produced it.
Find gaps in your ads
Hear the questions your advertising left unanswered.
Stay compliant
Recording laws vary by state. Play a message to callers before the call connects.
