Sales Call Recording Software
Use our Call Recording to focus on the conversation instead of taking notes.
Ever wished you had the ability to go back in time to review an important phone conversation with a customer? Now you can with Call Recording. Our Call Recording features allow you go back in time to review your past phone call conversations and get that piece of information you missed or didnt have time to take notes on.
Your sales team will be able to relax and focus on the conversation at hand because when they know that the call recording feature is in place. No note taking will be required because the software will be recording all the pertinent details, and the playback will be waiting when the call is complete.
Call Recording Benefits
- Never miss an important detail ever again when you have the ability to review recordings of calls.
- Review and qualify leads with your team by allowing everyone to listen in on the pertinent calls.
- Team members will no longer have to feel anxious about incoming calls because they can focus on the conversation instead of taking notes, confident that the call recording can be reviewed later for clarification.
Call Recording Offers Valuable Feedback
Increase your business opportunities with the addition of recordings. Calls regarding sales or other business-related matters generally contain an abundance of information, and having the ability to review those calls on demand will give you increased insight into the strategies you have in place regarding your marketing efforts.
Call recordings can also be used is to provide feedback to your team members. Truly excellent phone call handling, as well as phone calls that needed a bit of improvement, Call Tracking can be used as a training tool for new employees. Managers will be able to supply concrete examples when giving reviews or feedback for improvement. Plus, it allows for ample opportunities to offer guidance and additional training sessions for team members that need extra direction regarding company standards.
When it comes to adding Call Tracker’s software of call recording, it is important that your company stay compliant with all local, state, and federal regulations. While it is legal to record phone calls, there are certain pre-call announcements that will need to be made. Call Tracker can help you stay in compliance by helping your record the appropriate announcements and place them before your incoming calls. Although some companies prefer to have team members make the announcement after the call is connected.
Read more about call recording and how to enable it on your tracking numbers.