Blog

Introducing Call Flows

Creating unique and valuable call experiences for customers is more important than ever. Whether your making an announcement to all of your callers with a pre-call audio message or creating custom call handling workflows for missed calls, each customer interaction with your company phone line is important.

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Call Tracker is Now a Twilio Partner

We're excited to announce that Call Tracker has now joined Twilio's Partner program as one of their partner build solution providers. Our platform's phone numbers, calls, and messaging backend has been driven by Twilio since the beginning and we're happy to have joined Twilio's partner program.

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3 Ways to Get Started with Call Tracking

Call tracking software can make a great complement to your marketing efforts because it provides valuable insight into who is calling, where those leads are coming from and, most importantly, what’s motivating them to call.

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What is Call Tracking?

Call tracking or sometimes called "call capture" is a tool that businesses can use to track and record incoming phone calls from their marketing advertisments. In particular, it allows marketers to more accurately measure the results of the campaigns they run – including PPC, local SEO and even offline advertising - so that they can more effectively allocate and optimize their marketing spend.

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Developing & Optimizing an Effective Marketing Plan

Developing and managing a budget are among a marketing leader’s most important - and oftentimes challenging - tasks. There is only so much money available and where you allocate each dollar can mean the difference between a marketing strategy that barely gets you by and one that truly drives the success of the business.

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5 Insights from Call Tracking

Did you know that voice calls are 10 to 15 times more likely to convert than online forms? This is why driving more incoming calls is so critically important to your business. But it’s not just about getting people to pick up the phone and dial your number. There are a ton of other things you can learn from those incoming inquiries, provided you have a good call tracking strategy in place.

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5 Ways to Optimize Your Call Tracking

When you visit a website and are looking for more information from a particular company, what are you more likely to do – fill out a complicated contact form or pick up the phone? The latter is much easier, which is why using call tracking to measure marketing performance just makes sense.

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How to Drive Better "Click-to-Call" Conversions

Have you ever called a business directly from a Google search, ad or website using your mobile phone? According to the latest statistics, chances are very good that you have. In fact research has found that 70% of mobile users have used click-to-call at some point.

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5 Tips for Improving Your Social Media Strategy

It’s 2017 and it’s almost unheard of for a business not to have at least some sort of presence on social media, and for good reason. The percentage of consumers who follow brands socially range from 85% of those aged 45-54 to 95% of 18-34 year olds. Those statistics are pretty powerful in and of themselves. 

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5 Reasons You Need to Start Focusing on Mobile Marketing

Did you know that 95% of smartphone users have used their phones to look up local businesses? Furthermore, once these prospective customers found the companies they were looking for, 61% took action and called.

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