Call Analytics

See which campaigns make your phone ring

See which campaigns, keywords and channels produce calls, so your budget goes to the marketing that works.

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The Activity Summary report: total, answered and missed calls, with a daily chart of answered, missed and abandoned calls
Why it matters

Spend your budget where the calls come from

Fund what works

See which campaigns make the phone ring and move budget to them.

Bid on the right keywords

Know which search terms produce calls, not only clicks.

Catch trends early

Compare incoming calls with your marketing as the data arrives.

Calls by Keyword report with a stacked bar chart and a table of keywords
Calls by Keyword

See the search terms that make your phone ring

Number Pool trackers tie each call to the keyword the caller searched. The report ranks every keyword by the calls it produced.

  • Total calls, unique callers and average call time per keyword
  • Your top keyword called out above the chart
  • Daily call volume stacked by keyword
Calls by Source Channel report comparing organic, paid, direct and referral calls
Calls by Source Channel

Compare calls from organic, paid, direct and referral traffic

Every call is grouped by the channel that brought the caller to you, so you can see which channels earn their budget.

  • Your top channel called out above the chart
  • Total calls and unique callers per channel
  • Average call time per channel
Calls by Tag report with a stacked bar chart and a table of tags
Calls by Tag

Track call outcomes with tags

Tag calls as you review them, with labels such as a booked appointment or a new customer. The report counts the calls behind each tag.

  • Tagged calls and your top tag called out above the chart
  • Total calls and unique callers per tag
  • Daily call volume stacked by tag
Calls by Value report showing total value and average call value for each tracker
Calls by Value

Connect call volume to revenue

Put a dollar value on answered calls. The report adds up what each tracker brought in.

  • Total value and average value across all calls
  • Total call value per tracker
  • Average call value per tracker
The Calls by Tracker report with call totals, a stacked daily chart and a table of calls per tracker
Calls by Tracker

Compare every campaign side by side

Each tracker is one campaign or number pool. The report ranks them by the calls they produced, so the strong ones and the weak ones are obvious.

  • Total, answered and missed calls across all trackers
  • Daily call volume stacked by tracker
  • Total calls, unique callers and average call time per tracker
Calls by Time of Day report with a weekday by hour heatmap of call volume
Calls by Time of Day

Find the hours your phone rings most

A weekday by hour grid of call volume shows when demand peaks, so you can staff the phones and schedule ads around it.

  • Busiest day and busiest hour called out
  • A heatmap of calls for every hour of the week
  • Busiest day and hour for each tracker
Built in

Call data you can act on the moment it arrives

Real-time data

React the same day. Call data appears while the campaign is still running.

Full call history

Compare this month with last year. All of your call history stays available.

Multiple chart types

Switch chart types to see the data the way your team reads it best.

Keyword-level tracking

Number Pool trackers tie each call to the search keyword behind it.

Source channels

See which sources are converting and which are underperforming.

Call data exports

Build your own reports. Export call data and work on it in Excel.

Running Reporting is very easy. I am able to get the information I need easily.
Executive Sponsor · G2 review
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