AI Call Transcriptions
Turn every recorded call into clean, speaker-by-speaker text the moment it ends.
Your phone calls are the richest source of customer insight you have, and the hardest to actually use. AI Call Transcriptions turn every recorded conversation into clean, readable, speaker-by-speaker text the moment the call ends, so you can read a call in seconds instead of listening to the whole recording.
AI Call Transcription Features
- Read a call in seconds instead of listening to the whole recording.
- See exactly who said what, laid out as a clean back-and-forth conversation.
- Mine the words your callers actually use to sharpen your landing pages, ads, and campaigns.
- Spot recurring questions and objections to coach your team and improve service.
- Get your voicemails transcribed too, right alongside the message.
Accuracy That Knows Exactly Who Said What
Instead of using AI to guess speakers from a single mixed audio stream, Call Tracker pairs true two-channel recording, where your caller and your team are captured on separate channels, with a best-in-class AI transcription engine. The result is that every line is correctly attributed to the right person, every time, with no “who’s talking now?” guesswork. We lay it out as a clean chat thread, the same familiar view you already use for SMS conversations.
Turn Caller Language Into Better Marketing
Your callers tell you, in their own words, what they searched for, what they’re worried about, and what made them pick up the phone. Now that language is text you can read across every call, so you can optimize your landing page copy, your ad messaging, and your campaigns around what customers actually say.
Controllable Where It Matters
Transcription follows your call recording settings, so you can turn it on per tracking number or per call flow, exactly where you want it. You’re billed only for the audio you actually transcribe, by the minute.
Read more about AI Call Transcriptions and how to enable them on your recorded calls.