Never miss an inbound lead
Get an email the moment a call is missed, a voicemail is left or a text message arrives.
Your team hears about every call, voicemail and text
Missed calls
Call back while the lead is still interested. The email goes out at once.
Answered and abandoned calls
Keep an owner or account manager in the loop on every call, or only some.
New voicemails
Read the message without dialing a voicemail box. The transcription is in the email.
New text messages
Answer customers sooner. Inbound texts land in your inbox with the full message.
Per tracker
Send the calls from one campaign to the person who runs it, or cover every tracker.
Per person
No inbox noise. Each user gets only the alerts set for them, at no extra cost.
Choose who hears about which calls
A notification pairs one person with a tracker and a trigger, so the right person hears about the right calls. Add as many as your team needs.
- All, answered, missed or abandoned calls
- Voicemails and inbound text messages
- One tracker or all of them
A missed call email names the caller and the campaign
Whoever picks it up can call back right away, knowing who rang and which campaign sent them.
- Caller name, number and location
- The tracker and tracking number that took the call
- A button that opens the call in Call Tracker
Read new text messages straight from your inbox
The full message is in the email, next to the number that sent it, so a customer's question does not wait for someone to log in.
- The message as the sender wrote it
- The sender's number and the tracker they texted
- A button that opens the conversation
